9 kinds of etiquette that hotel service staff should master at workWaiters must pay attention to their own service, even skilled waiters are negligent and make guests …
HAYDON black hole new store is here!'Create a five-dimensional space' This year is the third year of the COVID-19 epidemic, and the …
Detailed explanation of how hotel employees answer the phone in a standardized manner01 How to standardize answering calls Let’s take an example of a telephone conversation. When a …
For newcomers, 52 service specifications of the hotel front office01 Physical Specifications 1. What should a male employee do when he is standing? A: Look straight …
Hotel training will not give you answers, but give you ideasPost competency was first proposed by Harvard professor David McLee, it can specify what abilities …
13 basic quality training for waitersThe improvement of the basic quality of waiters is a long-standing and difficult problem in catering …
Most customers like to take advantage, how to satisfy? These 5 restaurant tricks must be used!What customers want is not cheap, but they feel that they are taking advantage of it. This universal …
From etiquette to conversation, teach you how to do front office work well01 Physical Specifications 1. What should a male employee do when he is standing? A: Look straight …
15 hotel sales tips that will make guests want to stay!In the era of intensified competition, the number of customers who 'come back next time' determines …
