How should the hotel improve after the opening and running-in period?01 Whether the hotel's marketing is single There are a lot of hotels shouting slogans to focus on …
Top 10 hotel staff handling skills for guests, a must-see for newbies!In the hospitality industry, you need to be prepared to face different guests every day. Different …
How hotel people answer the phone in a standard wayIn the hospitality industry, you need to be prepared to face different guests every day. Different …
Hotel people who speak sweet are the most praised, 100 sweet words to learn01 Sentences with empathy 1. I can understand; 2. I understand your feelings very well; 3. I …
What is the gap between effective service and ineffective service?The hotel is a service industry, which realizes the economic and social benefits of the enterprise …
Warm congratulations on the establishment of the Hotel Design and Engineering Professional Committee of the China Architecture Culture Research AssociationOn the afternoon of September 7, the inaugural meeting of the Hotel Design and Engineering …
Five thousand word hotel OTA operation complete solution, with practical operation guide01 Hotel OTA promotion concept OTA itself is a bridge connecting guests and hotels. With strong …
Hotels must know 100 'unspoken rules'The longer you stay in a field, the more you can see what it is, and the same goes for the …
Understand the nine key points of hotel quality inspectionQuality inspection, referred to as service quality inspection, is to find out the problems existing …