Hotel people, don't let emotions get in the way of your work!
As a professional manager who has been in the hotel industry for many years, he often has some negative emotions periodically. Especially during public holidays or when guests do not agree with the hotel’s practices, the more people rest and travel, the more busy the hotel people are. During this period, it is inevitable that negative emotions will arise, and I always ask myself how to choose such an industry, and whether my choice is wrong?
01
Complaining and Dissatisfaction
We often complain to ourselves at work, complaining that we pay too much for the hotel but get too little. I am dissatisfied with the injustice of the company and the leadership, why I always favor others, but I always fail to see my own efforts and efforts towards the hotel.
In fact, the hotel is also a microcosm of society. In this small social group, let go of your complaints and dissatisfaction, and calm down to settle yourself, because every experience is an experience to experience your own growth, let go of temporary gains and losses, from complaining Find the opportunity and value of self-improvement from dissatisfaction. Maybe your pay and gain are unfair, but it is temporary, because what you get is experience, which is the wealth of your life, don’t be complained and dissatisfied easily blinded you.
02
Jealousy and Anxiety
Jealousy and anxiety often arise between colleagues, mainly because they pay too much attention to personal gains and losses at work. Especially among colleagues at the same level, others do better than me in the same work, and others perform better than me at the same time. Worrying about whether the boss will appreciate him more and ignore him, worrying whether his status in the hotel will be shaken.
In fact, in hotel work, we need to be ourselves, because work is not for others to see. Be the best version of yourself in work, let go of personal gains and losses, give full play to your expertise, do your job well, and put your energy to use. Where it should be used, put aside those unnecessary jealousy and anxiety, in order to achieve an irreplaceable self.
03
lose your temper
Because we are only mortals, it is inevitable that we will vent our emotions. But before venting your emotions, find out in advance, what is the reason? It is the employees who do not understand their own ideas that lead to the lack of execution; or the failure to guide the employees to execute the tasks well; the great leader Chairman Mao once said, “There is no love for no reason in this world, and there is no hate for no reason”, Therefore, finding the root of the problem is far more practical than throwing a tantrum.
04
Company and individual gains and losses
As a hotel professional manager, we must know how to weigh the pros and cons between the company and the individual. Because we should understand that a company is a platform for individuals to achieve success, and even a strong individual without a platform will appear weak.
How individuals reflect their self-worth from the company level is the performance of performance. Just like investors don’t think about how hard you work, they focus on performance. The excellence of your work is the perfect reflection of your value to the company. But for individuals, in addition to the increase in salary, there is the accumulation of personal experience and the recognition of company representatives. Only in this way can a win-win situation be achieved between the company and the individual.